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Beaumont People Wins National Client Service Award at the 2025 RCSA Industry Awards
May 27, 2025
We are proud to announce that Beaumont People has been awarded the ‘Excellence in Client Service’ Award at the 2025 RCSA (Recruitment, Consulting & Staffing Association (RCSA) Industry Awards. The RCSA is the peak body for the recruitment, staffing & workforce solutions industry across Australia.
This national recognition is deeply meaningful to us. Since our founding in 2001, our purpose has been clear: to place people first. This award affirms that purpose and celebrates the consistent, high quality service our team delivers every day to our clients and the broader community.
“This is a proud moment for Beaumont People.” said Nikki Beaumont, Founder and CEO. “In 2001, we were driven by a clear purpose of placing people first and delivering recruitment services with care and integrity. This purpose still stands and being recognised nationally for the quality of our service is a meaningful reflection of everything we do.”
The Excellence in Client Service Award acknowledges excellence in delivering value, care and results to clients and several key elements of our approach contributed to our win:
- Exceptional fill rates of 86% for permanent roles and 85% for temporary placements, far exceeding industry benchmarks
- An NPS of 86.3, reflecting strong, sustained client satisfaction
- Over half of all placements made through our
extensive candidate database
- Personalised, expert support from our team of sector specialist consultants, who take the time to deeply understand client needs and deliver tailored solutions.
- Smart use of technology to drive efficiencies and improve outcomes, including AI tools and data led platforms that enhance the recruitment experience.
- Strong client relationships, maintained through regular service reviews, transparent communication and a leadership team that remains closely connected to client outcomes.
- Value added initiatives like our LEAD Scholarship program, inclusive hiring support, industry working groups and complimentary training and events, all designed to support clients beyond the recruitment process.
These are just some of the ways we aim to deliver meaningful, lasting value to our clients. At Beaumont People, we pride ourselves in the excellent service that we deliver to clients, candidates and partners.
This award is a celebration of our people. To our team: thank you for showing up every day with care, consistency and integrity. To our clients: thank you for your trust and support. We are proud to support your success and grateful to be part of your journey.
We also congratulate our colleague Alma Raheem, Recruitment Manager, Melbourne, who was recognised as a Rising Star finalist. Her dedication, professionalism and impact are already being felt and we are excited to see her continue to thrive in our industry.
We are incredibly proud of this achievement, but we know the work doesn’t stop here. We remain committed to setting new standards for service excellence and to helping our clients and candidates achieve meaningful outcomes, every step of the way.
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