This is a hands-on Operations Lead role where you will drive the day-to-day delivery of the Victorian program.
You’ll play a key role in program coordination, Salesforce CRM management, stakeholder communications, and event delivery , while supporting a broader national operations team.
This role is ideal for someone who thrives in structured, systems-driven environments and enjoys improving processes.
Key Responsibilities
- Manage and maintain Salesforce CRM , ensuring accuracy and data integrity
- Coordinate end-to-end program operations (applications, placements, training)
- Act as the main contact for participants and partner organisations
- Manage stakeholder communications including enquiries and updates
- Plan and deliver training sessions and events (11 annually)
- Support ongoing CRM and systems improvements
- Collaborate with national teams to ensure consistent processes
- 3–5+ years’ experience in operations, program coordination, or project support
- Strong Salesforce or CRM experience (essential)
- Highly organised with strong attention to detail
- Able to manage multiple priorities and deadlines
- Strong written and verbal communication skills
- Proactive and able to work both independently and collaboratively
- Experience in not-for-profit or purpose-led organisations
- Exposure to CRM implementation or digital transformation
- Event coordination or training logistics experience
- Experience with tools such as SharePoint or Dropbox
- Meaningful work with a purpose-driven organisation
- Opportunity to contribute to systems transformation (Salesforce)
- Collaborative and supportive national team environment
- Broad, varied role across operations, systems, and events
At Beaumont People, we believe that a diverse workplace is a thriving workplace, and we are proud to partner with organisations that share this commitment. We welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) communities, and people living with disabilities.
