This established, purpose-led professional membership association represents a large and diverse workforce across a critical sector in NSW. With a strong presence and a focus on capability, connection and professional development, the organisation plays a key role in supporting its members at every stage of their careers.
About the role
As the Membership Manager, you will play a pivotal role in shaping the associations next stage of growth. You will drive initiatives that enhance member experience, grow engagement, and increase membership across key segments. This hands-on role blends strategic leadership with operational delivery, allowing you to influence how members connect, participate and engage. You will collaborate closely with internal teams and external partners to strengthen relationships, streamline processes, and ensure the membership function delivers long-term value.
To be successful you will have:
- Minimum three years’ experience in a membership management role within a professional association
- Proven ability to design and execute strategies that drive member acquisition, engagement, retention, and growth
- Strong stakeholder management skills, with the ability to influence and collaborate across teams and departments
- Strong expertise in CRM systems (experience with iMIS highly regarded) and data analytics to inform decision-making
- Excellent communication and influencing skills, with the ability to translate insights into actionable strategies
- Lead the implementation and ongoing refinement of a new membership tier structure and value proposition
- Drive initiatives to increase membership acquisition, engagement, and retention
- Oversee the end-to-end membership experience, including administration, onboarding, and member support
- Analyse membership data and trends to track performance and identify opportunities for improvement
- Collaborate with internal teams to inform events, learning programs, and networking initiatives
- Identify and implement improvements across systems, processes, and automation
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.
