City West Housing (CWH) is an independent not-for-profit housing provider with a focus on developing and delivering high quality, affordable rental housing, and communities where everyone can feel they belong. They own just under 1,000 quality apartments in prime locations that they rent to some 1,800 residents and their families on very low to moderate incomes. CWH invests deeply in the communities they serve, partnering with a wide range of organisations to strengthen communities and improve people’s lives.
Based in Pyrmont, CWH are the only affordable housing provider in New South Wales delivering the full spectrum of services from new housing development to tenancy management and community engagement.
Purpose of the Role:
As the Project Officer, you will contribute to improving people’s lives by supporting the delivery of key internal Housing Services and Community Engagement projects. You will work collaboratively with internal and external stakeholders and work closely with the Head of Housing & Community Engagement to ensure successful implementation of new systems and processes, modelling customer service excellence.
The responsibilities of the role include:
- Support key projects including systems, processes, and organisational growth
- Implement improvements to Housing Services and Community Engagement processes
- Serve as Stream Lead or assist with transformation projects
- Support data analysis aligned with KPIs
- Ensure accurate resident data for Homes NSW and Housing Australia Future Fund
- Coordinate monthly reporting
- Lead the biennial Tenant Satisfaction Survey
- Experience in Community Housing or similar for-purpose industry
- Experience delivering continuous improvement and strategic projects
- Able to juggle competing priorities and meet deadlines
- Works independently, shows initiative, and solves issues proactively
- First and foremost - Be part of a genuinely dynamic, supportive, and collaborative team in a growing organisation
- Competitive salary
- Up to $15,900 extra tax-free per year through Community Business Bureau (check out their website to understand how it works)
- Additional salary packaging for meals and entertainment up to $2,650 per year
- Discounted Go-Get membership
- Additional leave day between Christmas and New Year
- Earn vouchers and other rewards with our reward and recognition system
Join us in making a difference and be part of City West Housing. To be considered for this position please apply now with your resume. If you have any further questions, please contact Rhonda at rhonda@beaumontpeople.com.au
Beaumont People is exclusively partnering with City West Housing on this recruitment, so please send all enquiries to the above email. There is no closing date for this role, please apply as soon as possible as all applications will be reviewed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.
