- Opportunity to work with a highly regarded, award-winning organisation - National Breast Cancer Foundation.
- Full-time 12-month max. term contract, in beautiful Sydney CBD (2000) offices.
- NFP salary packaging, hybrid work arrangements and the opportunity to work in a tight-knit team led by an experienced, passionate manager
The National Breast Cancer Foundation (NBCF) is Australia's leading not-for-profit organisation funding world-class breast cancer research towards their vision of Zero Deaths from breast cancer.
Since their inception in 1994, NBCF has invested over $200M into more than 600 world-class research projects across Australia. In this time, death rates from breast cancer in Australia have improved by 40%.
They've seen remarkable results, but the job's not done.
At NBCF, they’re determined to create a better tomorrow. They know research matters, and it is central and critical to improving breast cancer outcomes. That’s why they fund the very best breast cancer research in Australia by awarding grants via an open national, competitive, and rigorous peer review process.
With a talented and committed team and an enviable reputation, NBCF is well-positioned to achieve even greater outcomes over the coming years and change the future for all those diagnosed with breast cancer.
Role responsibilities
You’ll be responsible for the accurate and timely execution of NBCF’s Regular Giving (RG) payment cycles across all payment types - supporting payment processing, managing exceptions/reattempts, and ensuring best practise in process governance.
Sitting in the Data and Insights team, you will report to the Head of Data and Insights as well as collaborate closely with Supporter Services.
- Coordinate all Regular Giving payment cycles for EFT, credit card and direct debit; prepare and validate donor/gift data in Raiser’s Edge NXT Database View ahead of scheduled runs.
- Monitor payment runs, and ensure all processing deadlines are met; oversee management of declines, reattempt schedules, terminations and recovery processes - working closely with other teams to resolve data issues and payment errors.
- Liaise with Finance team to support accurate reconciliation data, reporting, and auditโready documentation.
- Produce regular reporting on collection performance, decline trends, and processing KPIs - analyse reoccuring issues, identify root causes and suggest/implement solutions.
- Maintain high-quality and compliant donor data and accurate record keeping; support process automation and documentation to strengthen data quality and compliance.
Essential Requirements
You will be driven to deliver an exceptional customer experience for donors and your internal stakeholders. You’ll be passionate about the mission of the organisation and improving existing systems and processes enabling the best user experience possible within the CRM.
- Robust experience in payments operations, data operations, revenue operations, or fundraising operations within a CRM or financial processing environment.
- Strong hands-on experience with Raiser’s Edge NXT Database or similar relational databases.
- Demonstrated experience ensuring data quality and applying data standards, as well as awareness of privacy, PCI compliance requirements, and secure handling of payment and personal data.
- Continuous improvement/analytical mindset with proven examples of recognising trending issues, identifying root causes, and implementing workflow optimisation.
- Excellent time management with the ability to manage high volume transactional data, cyclical proccesses and competing deadlines with exceptional attention to detail.
- High-level communication skills and the ability to work collaboratively in a fast-paced, purpose-driven environment.
How to Apply
To be considered for this position, please apply now with your resume directly through the advertisement with a tailored cover letter . If you have any further questions, please contact Diana Linde at diana@beaumontpeople.com.au.
Applications will be assessed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.
