COO
COO
Posted
15-Sep-2025
Location
Melbourne
Sector
Charities
Salary
Work Type
Permanent
Reference
3962960
- Full-time role with a leading for-purpose organisation supporting veterans’ families (would consider part time for the ideal candidate)
- Based in Melbourne with hybrid & flexible work arrangements
- Play a pivotal role in shaping strategy, operations, and impact
About the Organisation
For over 100 years, Melbourne Legacy has stood alongside the families of veterans who have given their lives or their mental or physical health in service to our country. As the only ex-service organisation in Australia dedicated solely to supporting veterans’ families, Melbourne Legacy provides case management, wellbeing support, financial assistance, advocacy, and personalised care.
At the heart of the organisation is a passionate community of Legatees (volunteers), supported by dedicated staff and social service professionals. Together, they honour the sacrifice of our veterans by empowering families to build their best future.
The Role - Chief Operating Officer
Reporting directly to the CEO, the COO will be a key member of the Executive Team, providing strategic and operational leadership across Community Services, Marketing, and Fundraising. This role ensures the organisation’s services are delivered with excellence, while also strengthening Melbourne Legacy’s long-term sustainability and reputation.
As COO, you will:
- Lead and mentor managers and teams across service delivery, marketing, and fundraising, ensuring alignment with Melbourne Legacy’s vision and values.
- Act as a strategic partner to the CEO, with the scope to step into organisational leadership when required.
- Drive operational performance and continuous improvement across systems, processes, and workflows.
- Develop budgets and oversee financial and risk management, ensuring accountability and compliance.
- Strengthen partnerships with government, funders, ESO networks, and the wider community.
- Represent Melbourne Legacy at high-profile events, conferences, and stakeholder forums.
- Build internal leadership capability, ensuring succession planning and future organisational resilience.
- We’re seeking a collaborative and values-led executive with:
- Proven senior leadership experience (ideally 5+ years) in operations, service delivery, or organisational management, with sector background flexible – NFP experience valued but not essential.
- Strong strategic and operational planning capabilities, with the ability to balance big-picture vision and day-to-day detail.
- Expertise in stakeholder engagement and relationship management, including government, donors, and community partners.
- High-level financial acumen, risk management, and governance knowledge.
- Exceptional people leadership skills – empowering, motivating, and inspiring high-performing teams.
- Outstanding communication, negotiation, and influencing abilities.
- A strong commitment to Melbourne Legacy’s mission of empowering veterans’ families.
- Impact and Purpose: Lead an organisation making a tangible difference to the lives of veterans’ families.
- Leadership Role: Be a trusted advisor to the CEO and shape the future direction of Melbourne Legacy.
- Flexibility: A supportive and flexible working environment.
- Professional Growth: Opportunities to broaden your leadership experience in a complex and impactful NFP including complimentary access to Beaumont People’s exclusive six-month LEAD Program.
- Culture: Work alongside passionate colleagues, Legatees, and volunteers in a values-driven, community-focused organisation.
If you would like to apply for this role, please submit an up-to-date resume and cover letter via the Apply option. For a confidential discussion and to find out further information (including position description) please contact Alma Raheem at alma.raheem@beaumontpeople.com.au.
Applications will be reviewed regularly, so please apply as soon as possible.
At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities. Should you require a reasonable adjustment during the application process, we’d be happy to discuss how we can support you.
