Client Services & Program Coordinator

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Client Services & Program Coordinator

Job Type:

Permanent

Location:

Sydney

Classification:

Charities

Sub Classification:

Administration

Reference #:

3916716

Contact Name:

Contact Email:

Job Description

  • Work four days per week, permanent role
  • Work for a leading not-for-profit
  • Entry level role
    About the Organisation

Our client is a highly desirable not-for-profit, dedicated to improving literacy outcomes for disadvantaged individuals across Australia.

About the Role
As the Client Services & Program Coordinator you will identify and engage with program recipients, leveraging ACARA data to maximise reach and maintain a high standard of planning and delivery to achieve program goals.

This role focuses on optimising operational processes, managing backorders, and curating relevant and timely updates to program resources. Success in this position contributes directly to the impactful delivery of literacy initiatives.

Duties include but are not limited to:
  • Coordinate the delivery of all existing programs. 
  • Collation and analysis of survey and feedback from program recipients.
  • Produce ongoing and ad-hoc reports on programs / KPI metrics
  • Administer relevant systems accurately and in a timely manner and support the implementation of new systems and efficiencies as they arise.
  • Complete the reconciliation of invoices and cost allocation with a high degree of accuracy; find and follow up on invoicing errors by maintaining a strong attention to detail.
  • Complete various additional administrative tasks as agreed with the Client Services & Program Leader.
  • In all interactions with partners, strongly and positively promote the organisations brand and increase awareness of our mission and values.
  • Contribute to the timely review of catalogues and implement changes in available titles and terms from publishers.
To be successful you will have:   
  • Experience in either customer service, event, training, education, or program administration/coordination.
  • Confidence in engaging and building relationships with professional stakeholders.
  • Exceptional communication skills and are well presented. 
  • Strong organisation and time management skills.
  • Confidence engaging with senior stakeholders and members with good public speaking skills.
  • Strong administration and coordination skills.
  • Eager to learn, high level of initiative and team player.
  • Permanent Part Time role, four day work week. 
This is a great opportunity to join a leading and influential NFP organisation that encourages professional development and has a collaborative working environment.  Please APPLY NOW!  Alternatively, contact Melanie Lewis: Melaniel@beaumontpeople.com.au or Sam Rasera: Sam.rasera@beaumontpeople.com.au for more information. 

Applications will be reviewed on an immediate basis.

Beaumont People specialise in temporary, permanent, and contract recruitment for NFP organisations including membership, associations, peak bodies, and the arts. We have been contracted to recruit this role on a retained basis therefore please direct all enquiries to Mel or Sam.

At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way.  We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.

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