Temporary Customer Service Agent - North Ryde Charity

Temporary Customer Service Agent - North Ryde Charity

Job Title: Temporary Customer Service Agent - North Ryde Charity
Contract Type: Temporary
Location: Sydney - North Shore & Northern Beaches
Reference: KH42918
Contact Name: Kat Holeyman
Contact Email: katherine@beaumontpeople.com.au
Job Published: March 08, 2019 17:02

Job Description

Our client, a not-for-profit based in North Ryde is looking for a Customer Service Agent for an ongoing temporary assignment.  The role provides support to their customers and requires someone with an empathetic and calm phone manner.

As the successful applicant you will possess:
  • An administration/customer service background
  • Be able to meet customer’s requests and inquiries
  • Able to communicate with a broad demographic of customers
  • Able to work independently and quickly find solutions to any problems that arise
  • Professional and empathetic telephone manner with excellent communication
  • Experience working in a busy team environment
  • Professional, positive & flexible approach
  • Competent in the use of Microsoft Office suite
To be considered for this role you will have;
  • Data entry/ keyboard skills and accuracy
  • Emotional intelligence and maturity 
  • At least 6 months worth of administration/customer service experience
  • Strong customer service focus and clear communication skills (verbal and written)
  • Ability to learn new systems
If you have proven experience we would love to hear from you. Please click "Apply Now"