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Technical Customer Support Officer

Technical Customer Support Officer

Job Title: Technical Customer Support Officer
Contract Type: Temporary
Location: Parramatta & Western Suburbs
Industry:
Start Date: ASAP
Reference: 2584110
Contact Name: Sophie Donaldson
Contact Email: sophie@beaumontpeople.com.au
Job Published: June 27, 2018 16:31

Job Description

This ongoing temporary role is located in Eastern Creek where you will be providing essential product support, carrying out requests for remote installations and remote connectivity 

Be a part of an amazing team and supportive environment!! 
 
The main responsibilities of this role include;

  • Provide customer support to clients and support technicians 
  • Assist with remote installation requests 
  • Remotely connecting to networks 
  • Consistently meet individual KPI's
  • Rotating roster between 7am and 7pm Monday to Friday
 To be considered for these roles you will have;
  • Experience in customer service within a call centre environment
  • Knowledge of hardware and software 
  • Work within a leading product specialist company 
  • Strong customer service and communications (verbal and written)
  • Self-directed and motivated/innovative
  • Have initiative and able to troubleshoot
What's in it for you?
  • Modern office 
  • Full training with ongoing support and development 
  • Working within a well known international company 
  • Monday to Friday
  • Parking onsite
  • Eastern Creek location
This position is a temporary role, working Monday to Friday with great work life balance and a competitive salary. 

If you are a stand out customer service representative with an interest in IT and looking to join this high profile company, then please contact Sophie by applying today!