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Student Services Coordinator

Student Services Coordinator

Job Title: Student Services Coordinator
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Industry:
Salary: $75,000 + Super
Reference: 2822875
Contact Name: Claire Lording
Contact Email: claire@beaumontpeople.com.au
Job Published: October 05, 2018 12:02

Job Description

  • Based in the CBD close to public transport links
  • Opportunity to work in a creative environment
  • Paying $75,000 + Super 
ABOUT THE ROLE
This person will be responsible for managing the student enrolment process including timetabling, classing, course transfers and other administrative support for the company.

General Duties
  • Managing timetabling across all aspects of the course including exams, managing enrolment and re-enrolment, and ensure all visa requirements are met for international students
  • Determine student eligibility to graduate, produce academic transcripts and qualifications as required
  • Maintain PRISMS and SMS to ensure all active students are regularly updated, and record/log all student queries and issues
  • Provide expert support, advice and guidance, deliver exceptional customer service and support to students, staff and visitors
  • Maintain databases and assist with data analytics whilst maintaining confidentiality, respond to all queries in a timely manner via phone, email and in person
  • Participate and assist with student events, including orientations and graduations
ABOUT YOU
This role requires an outgoing personality and the ability to multi-task. This person will be confident, well-presented and have great communication skills and a passion to support students.
Successful candidates will have
  • Customer service focus and experience, with strong administration and problem-solving skills
  • Experience working within the education sector
  • Intermediate to advanced Microsoft experience
  • Excellent written and verbal skills, and the ability to work well in a team setting
  • A high-degree of self-motivation and the ability to work autonomously
  • General understanding of student management databases and/or customer service relationship management systems, or the ability to learn these databases efficiently
CULTURE AND BENEFITS
  • An opportunity to work in a creative and collaborative environment
  • Work with a team that celebrates both big and small wins
If you are interested in the role, please apply above. Alternatively, if you would like to know more please call Claire Lording, 02 9279 2777.