Service Manager, Children and Family Services

Service Manager, Children and Family Services

Job Title: Service Manager, Children and Family Services
Contract Type: Permanent
Location: Parramatta & Western Suburbs
Salary: $100,000 + package
Reference: 28005026
Contact Name: Chloe Barton
Contact Email: chloe@beaumontpeople.com.au
Job Published: September 07, 2018 15:02

Job Description

Beaumont People are currently recruiting for an experienced Service Manager for services delivering diverse supports to individuals, children and families within the community.  

Full time 12 month contract based in Parramatta. Joining an established and growing organisation with possibility for extension to contract. 

This is a pivotal leadership role where you will support a passionate multidisciplinary clinical team. As Service Manager you will also provide input into the strategic direction of the organization, across cross-divisional initiatives and programs. Bringing knowledge and passion for driving growth and partnership opportunities, you will have the ability to interpretative and analyse data outcomes for reporting and service improvement purposes. 

To be successful in this role you will have a strong customer service focus, along with solid clinical background along with a natural ability to lead and inspire positive change. 

Key responsibilities for the role include
  • Management of centre to ensure successful implementation of regional priorities and business plans, in keeping vision and strategic direction.
  • Providing leadership, management and development of staff to maximize performance, fostering high morale and a cooperative team culture.
  • Accountability for the effective and efficient delivery and performance of services and programs provided by the centre, including management of budget and staff resources.
  • Promoting continuous improvement, best practice standards and a strong customer focus in all service delivery areas.
  • Achieving evidence based practice with the collection, review and drive on metric data in order to evaluate the customer experience
  • Ensuring policies, procedures and guidelines are understood, observed and reflected in local work practices.
  • Establish networks and liaising with relevant government agencies, community organisations, other service providers, and corporates establishing service partnerships where appropriate.
About you
You will have the following essentials; 

• Tertiary qualification in social work, psychology, counselling or other relevant field with a clinical background ideally within family support and relationship services. 
• Experience managing a multidisciplinary team who are responsible for the delivery of clinical, administrative and direct service support. 
• Demonstrated experience developing, improving and managing quality assurance standards of Client services 
• High level of resilience, be a good listener with first class interpersonal and people management skills.
• Previous experience working with financial systems and physical resource management.
• The ability to establish, develop and maintain effective working relationships both internally and  externally with stakeholders, clients and the wider community

This role is advertised without a closing date, all applications will be reviewed on receipt so please send your application if you are interested in this role.

If this sounds like the role for you please click ‘APPLY’ to send your resume and a brief cover letter outlining your experience and interest in the role addressed to Chloe Barton or email your application to Chloe@beaumontpeople.com.au. Please feel free to call to discuss on 02 9279 2777