Office Manager/Receptionist

Office Manager/Receptionist

Job Title: Office Manager/Receptionist
Contract Type: Permanent
Location: NSW Other
Salary: Neg depending on Experience
Start Date: ASAP
Reference: 2690921
Contact Name: Justine Dorrell
Contact Email: justine@beaumontpeople.com.au
Job Published: March 10, 2018 11:30

Job Description

Beaumont People are working with our client to recruit their newly created role of Office Manager/Receptionist.  This is a fantastic role for someone who has worked in a busy Office Manager role with a diverse team.  If you thrive in a busy, fast paced, innovative and progressive organisation this is the right role for you.

The responsibilities of this role will include:
  • Being the first point of contact for all customer enquiries both in person and on the phone
  • Providing administrative assistance to the Property Management Team
  • Oversee, identify and implement systems and process improvements
  • Provide team support and management
  • Managing customer complaints, enquiries and outcomes
  • Update and maintain their CRM system
  • Ensure that all advertising is consistent with the brand, coordinate marketing schedules and relevant building inspections
  • Organise Team meetings, agendas and follow up action items
  • Client relationship management
  • Keeping aware of legislative changes and ensuring that the team are informed and updated
  • EA support to the MD and senior sales staff
  • Providing a high level of customer service both written and verbal
  • PA support to the owners
  • Manage client follow up and allocate to the appropriate team
To be successful in this role you will need:
  • Previous experience and success in a similar role within a fast-paced environment
  • Previous Real Estate experience would be highly regarded
  • To be goal orientated, motivated, driven and able to motivate others
  • Strong communication, influencing and negotiating skills
  • To be systems and task orientated
  • Exceptional customer service and communication skills
  • Work well under pressure
  • To be motivated to really make this role your own
  • A belief in their values of; People first, Doing the right thing, Being Courageous, Fun and Laughter
The Team and Organisational Culture

The role sits in their Byron Office and reports to the Principal. This is a family run business where each principal specialises, one in Sales and the other in Property Management.  With a passion for the community, doing the right thing and providing honest and unparalleled customer service, they have a strong and ethical culture.
Please outline in your resume and cover letter, why you feel you will be outstanding in this role.  Pease direct all enquiries to Justine at Beaumont People on 02 9133 9322.