Social Media Content Coordinator, Online Peer Support Service is a new role for a newly created and launched program. This position will participate in the establishment and day-to-day operation of an online peer support community. They will ensure the provision of a safe, anonymous space for people to seek connection, information and advice from each other.
Initially, the focus will be on building the community, promoting it, reaching out to stakeholders and working with other organisations to stimulate engagement in the group.
The successful Social Media Content Coordinator will help establish and implement policies and safeguards to provide a safe, supportive, anonymous and simple-to-use online community. You will be responsible for monitoring forums, create topics of interest and discussion, provide regular data collection and reporting.
To drive the success of the community, you will be involved in gathering feedback from test users to help us hone the system, our guidelines and processes.
We are looking for an experienced Moderator with a year's experience and an interest in growing their skills. A background moderating a Facebook community or other like communities would be ideal.
Previous experience in counselling, mental health or related field is highly desirable. Based in Sydney, Flexibility of role is welcome for the suitable and successful candidate.
How to apply
If this sounds like something that you would be interested in, please apply with a cover letter outlining your previous experience and the reason for your application along with your full resume. If you have any further question, please contact Rhonda Newman at firstname.lastname@example.org
There is no closing date for this role, all applications will be reviewed as they are received, and successful applicants will be contacted.