Membership Coordinator - Marketing, Sales, Customer Service

Membership Coordinator - Marketing, Sales, Customer Service

Job Title: Membership Coordinator - Marketing, Sales, Customer Service
Contract Type: Permanent
Location: North Shore & Northern Beaches
Salary: $70k + super
Start Date: ASAP
Reference: 2824423
Contact Name: Louise Roper
Contact Email: louise@beaumontpeople.com.au
Job Published: October 11, 2018 10:46

Job Description

Membership Officer - Marketing, Sales, Customer Service 
Exciting opportunity within a professional Not-for-Profit
St Leonards, Sydney

About the client: 
The Australian Marketing Institute is the leading professional association for marketers in Australia. Their purpose is to provide cutting-edge marketing theory and encourage development in the careers of professional marketers.

Members are typically professionals, corporates and business colleges. 

About the role:
As the Membership Officer, you will engage with existing members, manager the monthly renewal process and generate new memberships. You will work collaboratively with the CEO to achieve new member acquisitions and lead the Marketing Coordinators daily tasks.
Main duties: 
  • Coordinate and perform outbound calls to members
  • Manage and respond to all member queries
  • Build and execute membership development, acquisition and retention strategies
  • Coordinate and manage individual and corporate renewals
  • Convert membership enquiries and leads 
  • Manage the professional accreditation applications 
To be successful you will have:
  • Previous experience working towards KPIs, targets and budgets
  • A proactive and self-motivated mindset
  • Excellent oral and written communication skills
  • High level of customer service skills
  • Sound organisational skills and be able to follow a process/workflow
  • The ability to operate in a small team and work with voluntary officials
This is a great opportunity for someone with excellent account management skills to work for the organisation who delivers the nationally recognized Certified Practicing Marketer (CPM) programme.
If you feel you meet the above criteria please APPLY now! Alternatively, call Emma and Louise on 02 9093 4925 for more information. 

Beaumont People specialises in all areas of NFP recruitment including memberships, fundraising and corporate partnerships