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Guest Relations Assistant

Guest Relations Assistant

Job Title: Guest Relations Assistant
Job Type: Permanent
Location: Sydney - CBD, Inner West & Eastern Suburbs
Industry: Associations & Memberships
Reference: 3286752
Contact Name: Hannah Rodger
Contact Email: hannah@beaumontpeople.com.au

Job Description

Engineers Australia is the trusted voice of the profession. They are the global home for engineering professionals renowned as leaders in shaping a sustainable world.


The Guest Relations Assistant is the first point of contact for Engineers Australia's members, potential members, staff, affiliated organisations, and the public at their Market St Member lounge. A multi-faceted role; you will manage the front desk, run the member lounge, provide administrative assistance, assist with facilitating in-house events and meetings, and provide support to members and staff alike within the space. A generalist role with the scope for further advancement for the right candidate.
Duties and responsibilities:
  • Maintain a presence at their Front desk ensuring all visitors are welcomed and greeted appropriately. Ensuring all visitors entering the building sign in / register appropriately.
  • General administration duties, managing the inbox, mail service etc.
  • Administrative, diary and committee support to the General Manager
  • Administrative, reporting and event support to the Division’s Member Engagement Officers
  • Support Member Services Team campaigns and activities
  • Manage customer enquires via email and walk-ins working to find resolutions.
  • General housekeeping duties in the member lounge.
  • Manage room bookings, set ups and catering for in house events.
  • General facility maintenance liaison, administration and record keeping.
  • Other ad hoc duties as required.
Skills and Experience:
  • A positive and proactive attitude
  • Excellent verbal communication skills
  • Office administration skills
  • Reception or concierge skills
  • Hospitality experience a plus!

This is an excellent opportunity to join a purpose-driven organisation that drives its member's engagement as the largest network for engineering and technology professionals in the country. Competitive salary.

APPLY NOW or for more information and a copy of the position description contact Hannah on 02 9093 4925 or email hannah@beaumontpeople.com.au.