Donor Care, Donation Processing & Database Coordinator - Fred Hollows Foundation

Donor Care, Donation Processing & Database Coordinator - Fred Hollows Foundation

Job Title: Donor Care, Donation Processing & Database Coordinator - Fred Hollows Foundation
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Salary: Competitive salary packaging
Start Date: ASAP
Reference: 2780305
Contact Name: Shonagh Dimmick
Contact Email: shonagh@beaumontpeople.com.au
Job Published: August 24, 2018 09:46

Job Description

International development organisation has an opportunity in their Supporter Services division of Marketing Fundraising.  With record growth in fundraising, this is a challenging and exciting opportunity to be part of a team of dedicated Donation and Database professionals.
Alexandria location, Green Square station
Work/life balance
Data entry and customer service
About the organization
The Fred Hollows Foundation is a non-profit aid organisation working towards eliminating avoidable blindness across the globe.
Role Summary
Efficient and accurate processing of donations, including data entry, file transfers and importing.   Accurately maintaining donor data and all follow up processes.  Providing an excellent level of customer servicing over the telephone.
Key Responsibilities
  • Providing excellent level of customer servicing including telephone and written enquiries
  • Processing of donations from multiple sources
  • Updating the Raisers Edge database
  • Contributing to the team and collaborating with other stakeholders
Skills & Attributes
  • Strong background in data entry
  • Experience working with a CRM
  • Experience working with Raisers Edge not essential but highly regarded
  • Passionate about elite customer service
  • Intermediate excel skills
  • Eye for detail
  • Ability to identify process improvements
  • Training to further existing skills
  • Work / life balance
  • Salary Packaging
Application Process
Please apply online as soon as possible as applications will be reviewed on an immediate basis. Applications must include a cover letter addressing the criteria.
Beaumont People Not for Profit has been contracted to recruit this role.  Beaumont People NFP specialise in delivering unparalleled permanent and temporary recruitment solutions to the Not for profit sector.