Supporter Care - Fred Hollows Foundation

Supporter Care - Fred Hollows Foundation

Job Title: Supporter Care - Fred Hollows Foundation
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Salary: Competitive salary packaging
Start Date: ASAP
Reference: 2815892
Contact Name: Shonagh Dimmick
Contact Email: shonagh@beaumontpeople.com.au
Job Published: October 10, 2018 10:35

Job Description

Donor care opportunities for customer service professionals in international development charities supporter services fundraising team!

With record growth in fundraising, this is a challenging and exciting opportunity to be part of a team of dedicated Donation and Database professionals.
Alexandria location, Green Square station
Work/life balance
Data entry and customer service
About the organization
The Fred Hollows Foundation is a non-profit aid organisation working towards eliminating avoidable blindness across the globe.
Role Summary
Efficient and accurate processing of donations and providing an excellent level of customer service over the telephone.
Key Responsibilities
  • Providing excellent level of customer servicing including telephone and written enquiries
  • Processing of donations from multiple sources
  • Updating the Raisers Edge database
  • Contributing to the team and collaborating with other stakeholders
Skills & Attributes
  • Passionate about elite customer service
  • Experience in data entry
  • Experience working with Raisers Edge not essential but highly regarded
  • Basic to Intermediate excel skills
  • Eye for detail
  • Training to further existing skills
  • Work / life balance
  • Salary Packaging
Application Process
Please apply online as soon as possible as applications will be reviewed on an immediate basis. Applications must include a cover letter addressing the criteria.
Beaumont People Not for Profit has been contracted to recruit this role.  Beaumont People NFP specialise in delivering unparalleled permanent and temporary recruitment solutions to the Not for profit sector.