knowmore was established in 2013 as a national, independent community legal service to provide free legal advice and information to people about the Royal Commission into Institutional Responses to Child Sexual Abuse. knowmore has secured funding of $37.9 million over the next three years to provide legal support services relating to the Commonwealth Redress Scheme.
knowmore provides integrated, multi-disciplinary and trauma-informed services to its clients through its team of lawyers, Aboriginal and Torres Strait Islander Engagement Advisors, social workers, counsellors and operations staff. Services are provided through a national phone line and face-to-face services in key locations, supported by a comprehensive program of outreach and community engagement across Australia. knowmore’s services are provided from a national network of offices currently located in Sydney, Melbourne, and Brisbane.
As a key member of knowmore’s leadership team, the Director (Corporate Services) will have a pivotal role in ensuring knowmore’s successful transition to its new operating context. The role will be actively responsible for developing, supporting and implementing knowmore’s strategic and operational planning requirements to ensure the service is able to deliver quality and sustainable services.
- Lead the operations team with several direct reports across finance, human resources, information technology, record management, facilities and administration.
- Ensure that the service has the infrastructure, operating systems and logistical support to provide high quality legal advice, practical assistance and specialist support services on a national basis.
- Lead the development of knowmore’s financial reporting, planning and budgeting.
- Manage the negotiation, compliance and reporting of funding and other contracts.
- Establish and maintain excellent working relationships and information sharing with key internal and external stakeholders.
- Promote and foster consistency and quality of service delivery across all service teams and a culture of continuous improvement.
- Tertiary qualifications in finance, business or management.
- Strong financial management skills with a demonstrated ability to develop service budgets, monitor and accurately report on financial performance.
- A track record of effective, people centred leadership in a multi-disciplinary service delivery organisation, delivering a range of programs, with the ability to leverage strengths across disciplines, program areas and multiple offices to achieve consistency in service delivery.
- Highly developed communication and interpersonal skills, including demonstrated ability to establish trust with managers, staff and other stakeholders to build effective relationships and collectively achieve organisational goals.
- Familiarity with standards and expectations of government grants and reporting and accountability requirements.
- Demonstrated commitment to social justice, with resilience and a client-focused approach.
- An understanding of the environment of delivering legal services to vulnerable client groups would be advantageous.
- Strategic input into the national delivery framework for vulnerable client groups
- Competitive salary and an employer focus on staff well being
- Supportive and positive culture
- Central CBD location
To request a full position description please email Liska Turner at email@example.com.
Applications need to include a current resume and a cover letter that addresses the Essential Criteria.
Applications close 2 April 2018.
To submit an application please click APPLY. Applications will be assessed on receipt and shortlisted candidates will be contacted for interview.
Beaumont Not-for-Profit has been retained to recruit this position so please direct all enquiries to Beaumont People.