Database Manager - Sales / Marketing / Insights

Database Manager - Sales / Marketing / Insights

Job Title: Database Manager - Sales / Marketing / Insights
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Start Date: ASAP
Reference: 2797695
Contact Name: Janine Birch
Contact Email:
Job Published: August 20, 2018 07:30

Job Description

The organisation

At 75 years old, this artistically vibrant, national arts organisation reaches in excess of 360,000 Australians across the country each year in addition to over 275,000 school students in every Australian State & Territory.

The role

The role of Database Manager – Marketing is responsible for managing the CRM database, the management of systems and interfaces, and using analytics and automation to offer suggestions on further improvements to processes and programs to enhance retention and acquisition strategies for concert audiences, educational customers, and donors.  

The position is focused on ensuring that data configuration is optimised to allow for accurate and meaningful reporting and insights and includes report development using SQL programing, data analysis, system upgrades and business systems that integrate with the CRM (Tessitura).

Reporting to the Director – Sales & Marketing you will work directly with the sales and marketing team, as well as with Box Office, Finance, IT, Development, Education and interstate staff.
Skills & Attributes
  • A minimum of four years’ experience in database management with a demonstrated ability to oversee the management of CRM/database operations, including database maintenance, user policies and training, and the development and reports, lists and extraction sets for database users
  • Knowledge of SQL programming
  • Demonstrated analytical skills, particularly around customer databases and CRM in a B2C setting
  • Strong project and time management skills
  • Strong interpersonal skills to engage with internal and external stakeholders and demonstrating the aptitude to train staff individually or in groups
  • An interest in the performing arts/music/music education is desirable but not essential
Please send a resume and covering letter using the apply link below or call Janine Birch on (02) 9279 2777 if you have any additional questions. 

There is no closing date for this role, applications will be assessed as they are received so please do not hesitate to apply. Adverts will be removed upon successful appointment. 

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