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Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Industry:
Salary: $65,000 Inclusive of Super
Reference: 2811348
Contact Name: Emily Hadzipasic
Job Published: September 25, 2018 11:35

Job Description

Beaumont People are currently seeking inbound and outbound customer service representatives who are looking to join a busy team in the Education sector.

- The client cannot provide sponsorship, therefore, Citizenship or Permanent Residency required -

This role is paying 65K inclusive of super and is a permanent position. CBD location!


Your responsibilities will include;
  • High volume inbound and outbound customer service calls
  • Proactively always demonstrate professional customer service skills in a fast-paced environment
  • A drive and energy to succeed with a 'can do' attitude
  • Have a strong understanding of policy and procedure 
  • Understanding and communicating legislative requirements 
  • Promote products and service offerings to customers
  • Consistently meet individual KPI's
  • Regular business hours - no weekend work involved!
  
To be considered for this role you will have;

  • Data entry/ keyboard skills and accuracy
  • Emotional intelligence and maturity 
  • Experience working in a call centre
  • Strong customer service focus and clear communication skills (verbal and written)
  • Good interpersonal skills and negotiation skills.
  • The ability to work within a team towards a common goal
  • Ability to learn new systems 
  
What's in it for you;

  • Work/life balance with no weekends
  • Easy location CBD based, close to public transport links
  • Ongoing support  
  • Working within a large, international company. Options for future career progression 
  • The chance to work with a leading Education provider in Sydney
  
If you are a stand out customer service representative looking to join this company, then please contact Emily by applying today!