fb

Connecting...

Banner Default Image

Customer Service Rep - Japanese

Customer Service Rep - Japanese

Job Title: Customer Service Rep - Japanese
Job Type: Temporary
Location: Sydney
Industry: Contact Centre & Sales
Reference: 3240086
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au

Job Description

  • Based in St Leonards (4-minute walk from train station)
  • Ongoing temporary role
  • $27/hr + super
  • Starting on the 13th April 2021 
ABOUT THE ROLE:
  • Taking inbound/outbound calls on behalf of a financial institution
  • Working with their Japanese customer base
  • Responding to email communications
  • Providing exceptional customer service in both English and Japanese (must be fluent in both)
  • Ensuring all notes, information and data are tracked on the system appropriately
  • Participate in developing a great culture within the company
  • On a rotating roster 24/7, meaning you need to be available Monday - Sunday, all day
ABOUT YOU:
  • Must speak both English and Japanese fluently, and be able to hold in depth conversations in both languages
  • Must be fluent in KEIGO in addition to English
  • Must have full working rights (PR/Citizen)
  • Must have phone based inbound/outbound customer service experience
  • Ideally you have worked in a banking/financial environment (not a must have)
  • Must be willing to work flexible hours, including later in the evening and weekend
  • Must be available for a minimum of 3-6 months 
WHAT'S IN IT FOR YOU:
  • Work for a well-known global company
  • Great company culture
  • Room to grow, progress and develop in your career
HOW TO APPLY
If you are interested in this role, please submit your CV as soon as possible, and one of our consultants will be in touch.

Get similar jobs like these by email

By submitting your details you agree to our T&C's

linkedin