Job Description
Beaumont People are currently seeking inbound customer service representatives who are looking to join a busy team in the insurance/finance sector.
This role is paying 55k + super and will be an initial 6 month contract. Parramatta location!
This role is paying 55k + super and will be an initial 6 month contract. Parramatta location!
- CITIZENS AND PERMANENT RESIDENTS PREFERRED -
Your responsibilities will include;
- High volume inbound customer service calls
- Proactively demonstrate professional customer service skills in a fast paced environment at all times
- A drive and energy to succeed with a 'can do' attitude
- Have a strong understanding of policy and procedure
- Understanding and communicating legislative requirements
- Promote products and service offerings to customers
- Consistently meet individual KPI's
- Hours between 8.00am and 6.00pm weekly - no weekend work involved!
- Data entry/ keyboard skills and accuracy
- Emotional intelligence and maturity
- At least 6 months worth of Call Centre experience
- Strong customer service focus and clear communication skills (verbal and written)
- Good interpersonal skills and negotiation skills.
- The ability to work within a team towards a common goal
- Ability to learn new systems
- Work/life balance with no weekends
- Easy location close to Parramatta train station
- Ongoing support
- Modern offices with on-site cafe facilities
- Working within a large, major international company..options for future career progression
If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today!
