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Customer Service Officer - Parramatta location

Customer Service Officer - Parramatta location

Job Title: Customer Service Officer - Parramatta location
Contract Type: Permanent
Location: Parramatta & Western Suburbs
Industry:
Salary: 55k + super
Start Date: ASAP
Reference: 2783063
Contact Name: Sophie
Contact Email: sophie@beaumontpeople.com.au
Job Published: August 21, 2018 16:03

Job Description

Beaumont People are currently seeking inbound customer service representatives who are looking to join a busy team in the insurance/finance sector.

This role is paying 55k + super and will be an initial 6 month contract. Parramatta location!

- CITIZENS AND PERMANENT RESIDENTS PREFERRED -

Your responsibilities will include;
  • High volume inbound customer service calls
  • Proactively demonstrate professional customer service skills in a fast paced environment at all times
  • A drive and energy to succeed with a 'can do' attitude
  • Have a strong understanding of policy and procedure 
  • Understanding and communicating legislative requirements 
  • Promote products and service offerings to customers
  • Consistently meet individual KPI's
  • Hours between 8.00am and 6.00pm weekly - no weekend work involved!
To be considered for this role you will have;
  • Data entry/ keyboard skills and accuracy
  • Emotional intelligence and maturity 
  • At least 6 months worth of Call Centre experience 
  • Strong customer service focus and clear communication skills (verbal and written)
  • Good interpersonal skills and negotiation skills.
  • The ability to work within a team towards a common goal
  • Ability to learn new systems 
What's in it for you;
  • Work/life balance with no weekends
  • Easy location close to Parramatta train station 
  • Ongoing support  
  • Modern offices with on-site cafe facilities
  • Working within a large, major international company..options for future career progression 
If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today!