Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9izwf1bw9udc1wzw9wbguvanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq
Customer Service Consultant - Finance Industry

Customer Service Consultant - Finance Industry

Job Title: Customer Service Consultant - Finance Industry
Contract Type: Permanent
Location: Parramatta & Western Suburbs
Industry:
Salary: 55k + super
Start Date: ASAP
Reference: 2416541
Contact Name: Sophie
Contact Email: sophie@beaumontpeople.com.au
Job Published: September 05, 2018 17:16

Job Description

Beaumont People are currently seeking inbound customer service representatives who are looking to join a busy Call Centre team environment within in a major, international company.

This role will be a 6 month contract and will be paying $27+ super. Parramatta location 

Your responsibilities will include;
  • High volume inbound customer service calls
  • Proactively demonstrate professional customer service skills in a fast paced environment at all times
  • A drive and energy to succeed with a 'can do' attitude
  • Have a strong understanding of policy and procedure 
  • Understanding and communicating legislative requirements 
  • Promote products and service offerings to customers
  • Consistently meet individual KPI's
  • Hours between 8.00am and 6.00pm weekly - no weekend work involved!
To be considered for this role you will have;
  • Data entry/ keyboard skills and accuracy
  • Have previously worked in the financial/banking sector 
  • Emotional intelligence and maturity 
  • At least 6 months worth of Call Centre experience 
  • Strong customer service focus and clear communication skills (verbal and written)
  • Good interpersonal skills and negotiation skills.
  • The ability to work within a team towards a common goal
  • Ability to learn new systems 

If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today!

Get similar jobs like these by email

By submitting your details you agree to our T&C's