Customer Service Consultant - Finance Industry

Customer Service Consultant - Finance Industry

Job Title: Customer Service Consultant - Finance Industry
Contract Type: Permanent
Location: Parramatta & Western Suburbs
Salary: 55k + super
Start Date: ASAP
Reference: 2416541
Contact Name: Sophie
Contact Email: sophie@beaumontpeople.com.au
Job Published: September 05, 2018 17:16

Job Description

Beaumont People are currently seeking inbound customer service representatives who are looking to join a busy Call Centre team environment within in a major, international company.

This role will be a 6 month contract and will be paying $27+ super. Parramatta location 

Your responsibilities will include;
  • High volume inbound customer service calls
  • Proactively demonstrate professional customer service skills in a fast paced environment at all times
  • A drive and energy to succeed with a 'can do' attitude
  • Have a strong understanding of policy and procedure 
  • Understanding and communicating legislative requirements 
  • Promote products and service offerings to customers
  • Consistently meet individual KPI's
  • Hours between 8.00am and 6.00pm weekly - no weekend work involved!
To be considered for this role you will have;
  • Data entry/ keyboard skills and accuracy
  • Have previously worked in the financial/banking sector 
  • Emotional intelligence and maturity 
  • At least 6 months worth of Call Centre experience 
  • Strong customer service focus and clear communication skills (verbal and written)
  • Good interpersonal skills and negotiation skills.
  • The ability to work within a team towards a common goal
  • Ability to learn new systems 

If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today!