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Customer Service Consultant

Customer Service Consultant

Job Title: Customer Service Consultant
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Industry:
Salary: 55,000
Start Date: Immediate
Reference: 2803589
Contact Name: Sophie Donaldson
Contact Email: sophie@beaumontpeople.com.au
Job Published: December 03, 2018 15:36

Job Description

Exciting Inbound Customer Service role in North Sydney for an established business. $55k base plus super & increase after 3 months. Mon-Fri 9am to 5pm. Free parking and office is 10 minute walk from North Sydney train station.

About the company:
My client is looking for an ambitious customer service professional to help grow their thriving business. Over the last 25 years, this business has earned an outstanding reputation in excellent customer service and they're looking for an enthusiastic individual possessing a strong commitment to customer service and administration.

About the role:

You will primarily be looking after wholesale and trade customers and will manage all customer service and administration through those channels. 

As the successful applicant you will possess:
  • An administration/customer service background
  • Be able to meet customer’s requests and inquiries
  • Able to create and follow up on quotes and up-sell
  • Able to communicate with a broad demographic of customers
  • Able to work independently and quickly find solutions to any problems that arise
  • Professional telephone manner with excellent communication
  • Experience working in a busy team environment
  • Professional, positive & flexible approach
  • Competent in the use of Microsoft Office suite
To be considered for this role you will have;
  • Data entry/ keyboard skills and accuracy
  • Emotional intelligence and maturity 
  • At least 6 months worth of administration/customer service experience
  • Strong customer service focus and clear communication skills (verbal and written)
  • Ability to learn new systems
If you have proven experience we would love to hear from you. Please click "Apply Now"

If you require further information please contact Sophie Donaldson on 02 9093 4933