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Customer Service & Membership Officer

Customer Service & Membership Officer

Job Title: Customer Service & Membership Officer
Job Type: Permanent
Location: Ryde & Macquarie Park
Industry: Business Services, Contact Centre & Sales, Education, Charities, Associations & Memberships
Salary Detail: $55k including super
Minimum Salary: 45000
Maximum Salary: 60000
Reference: 2675487
Contact Name: Mariana Pierotti
Contact Email: mariana@beaumontpeople.com.au

Job Description

Customer Service & Membership Officer for Not-for-Profit based in North Ryde. $55k - $60k inc super! Great opportunity for a young grad!

About the client:

The Health Information Management Association of Australia Limited (HIMAA) is the peak body for clinicians and clinical coders who interpret medical data and acronyms.

About the role:

HIMAA are looking for a young grad with customer service and administration experience to join their team in North Ryde as the Customer Service & Membership Officer.

This entry level role will allow you to grow and develop your customer service skills, administration skills and knowledge of IT systems.
This role would suit someone with great communication skills who is keen to enter a supportive and collaborative office environment!

Duties include but are not limited to: 
  • Maintain and update the membership database
  • Ensure the membership services are positive, helpful and informative via phone and email
  • Generate reports on membership data for the Executive and Board
  • With the Marketing and Events Manager, develop and deliver a program of membership benefits
  • Support the Marketing and Events Coordinator in the delivery of HIMAA's national conference
  • Contribute information to the marketing collateral
To be successful you will:
  • Be a recent grad looking for an exciting opportunity
  • Have excellent communication skills both written and verbal
  • Have strong knowledge of the Microsoft Office system
  • Be a fast learner and willing to collaborate
If you feel you meet the above criteria and have outstanding organisational skills and can take initiative then please APPLY now! Alternatively, contact Mariana or Louise on 02 9093 4925 for more information. 

Beaumont People specialises in all areas of NFP recruitment including memberships, fundraising and corporate partnerships.