Customer Service & Administration - Leading Charity

Customer Service & Administration - Leading Charity

Job Title: Customer Service & Administration - Leading Charity
Contract Type: Permanent
Location: Sydney - CBD, Inner West & Eastern Suburbs
Salary: Competitive salary packaging
Start Date: TBC
Reference: 2887906
Contact Name: Shonagh Dimmick
Contact Email: shonagh@beaumontpeople.com.au
Job Published: February 14, 2019 10:01

Job Description

Leading cancer charity has opportunity for an enthusiastic individual to join their customer service & admin/data entry team!
  • Admin, Data Entry and Customer Service
  • Competitive Salary Packaging
  • CBD location
About the organisation
This leading charity raises money for research into the prevention and cure of cancer across Australia. 
Role Summary
The Supporter Services team provides telephone and email support to supporters, donors and fundraisers when they contact the charity and process their donations. 
Key Responsibilities
  • Processing a high volume of donations into the CRM database with accuracy
  • Send acknowledgment of donors donation via a receipt 
  • Management of inbound mail and coordination of in-office volunteers
  • Assist with preparing welcome packs for new supporters
  • Assist with over-flow of inbound calls and build rapport with supporters
Skills & Attributes
  • Experienced with high volumes of data entry/processing/accounts processing
  • Team player
  • High attention to detail 
  • Excellent communication skills – written, verbal, and telephone manner
  • Interest in working in a non-profit charity environment

  • Access to not-for-profit salary packaging
  • Career development within a charity
  • Opportunity to work autonomously and as part of a supportive team
Application Process
Please apply as soon as possible as applications will be reviewed on an immediate basis. 
Beaumont Not for Profit has been contracted to recruit this role.  Beaumont NFP is a non-profit service specialising in delivering unparalleled permanent and temporary recruitment solutions to the Not for profit sector on a Not for Profit basis