Customer Service & Member Officer - Banking - full or Part Time

Customer Service & Member Officer - Banking - full or Part Time

Job Title: Customer Service & Member Officer - Banking - full or Part Time
Contract Type: Permanent, Part Time
Location: Ryde & Macquarie Park
Salary: $40,163 including super, 25-hour week.
Start Date: Imm
Reference: 2706400
Contact Name: Mariana Pierotti
Contact Email: mariana@beaumontpeople.com.au
Job Published: May 17, 2018 17:00

Job Description

Customer Service & Member Officer - Endeavour Mutual Bank full or Part Time hours available. Member-owned bank, North Ryde location, $58,895 inc super FTE

About the client: 

Endeavour Mutual Bank has been providing banking service to the community for over 60 years. The benefits of becoming a member include equally sharing in the success of the organisation through competitive rates, minimal fees and exceptional customer service.

About the role:

Endeavour Mutual Bank is looking for an experienced credit union/mutual bank professional who is looking for an autonomous environment to become the Customer & Member Services Officer.

This role offers flexibility in hours, full or part-time available, they would also consider a job share.

You will be responsible for providing exceptional customer service, developing new and existing relationships and maximising member value through promotion and sale of complementary products and services.

Duties include but are not limited to: 
  • Member customer service
  • Cross-selling products and services
  • Lending duties
  • Ad hoc admin duties as required by the Head Office
Experience using Ultradata will be highly regarded 

To be successful you will have:
  • Retail banking experience preferably in a credit union or a mutual bank
  • Tier 2 accreditation
  • An understanding of loans products and processes
  • Excellent communication skills both written and verbal
  • Ability to work autonomously in a solo working environment
If you feel you meet the above criteria are happy working in a solo environment then please APPLY now! Alternatively, contact Mariana or Louise on 02 9093 4925 for more information. 

Beaumont People specialises in all areas of NFP recruitment including memberships, fundraising and corporate partnerships.