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Course Advisor

Course Advisor

Job Title: Course Advisor
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Industry:
Salary: $65000 + super + commissions
Reference: 2836704
Job Published: December 04, 2018 17:45

Job Description

Sales Advisor
  • Great commission structure
  • Based in the CBD close to public transport links
  • The opportunity to work in a growing organisation
ABOUT THE ROLE

Working in a team of sales advisors providing extensive information about courses, pathways the organisation and initial enrollment processes with the aim to convert this lead into a sale. This role will be based on providing information, establishing relationships and increasing enrollments within the company.

GENERAL DUTIES
  • Contact prospective students via leads, generate phone-based conversations with said students, parents and other influences
  • Provide a consultative approach to selling courses
  • Acting in a soft manner to ensure that students are placed in the most appropriate course to ensure longevity
  • Build rapport with prospective students and assist them with making the correct educational decision, ensure your communication is customer centric.
  • Providing accurate information about course, career and market opportunities, and ensuring the students are appropriately matched to the career opportunities
  • Assisting students through the application through to enrollment
  • Prepare reports to reflect your KPI performance
  • Resolve escalated issued from customer concerns and feedback whilst ensuring the maintenance of productive relationships
ABOUT YOU
  • Must have extensive experience within a phone-based sales environment and demonstrate the ability to work against team and personal KPIs
  • Must be able to work as a team to not only meet personal KPIs but also team KPIs
  • Preferred use of Salesforce CRM and competent in Microsoft Suite
  • Confident talking to people of all demographics about a variety of courses
  • Strong communication skills both verbal and written, with excellent interpersonal skills ensuring excellent communication with all stakeholders
  • Motivated, passionate, self-disciplined and can work autonomously
  • Service and sales oriented, and the willingness to embrace change within a dynamic environment of systems, processes and personal responsibilities
CULTURE AND BENEFITS
  • Uncapped commission structure
  • Sydney CBD close to public transport links
  • Great team environment
If you are interested in this role, please apply below. If you have any further questions, please call Emily 02 9279 2777