Job Description
- The opportunity to earn generous commissions
- Based in the CBD close to public transport links
- The opportunity to work with a growing Education provider in Sydney
This individual is responsible for ensuring that prospective students receive consultative support from initial enquiry through to enrolment. This individual will provide the prospective students with relevant course information, establish relationships and aim to increase enrolments.
GENERAL DUTIES
- Contact prospective students via leads, generate phone-based conversations with said students, parents and other influences
- Build rapport with prospective students and assist them with making the correct educational decision, ensure your communication is customer centric.
- Providing accurate information about course, career and market opportunities, and ensuring the students are appropriately matched to the career opportunities
- Assisting students through the application through to enrolment
- Prepare reports to reflect your KPI performance
- Resolve escalated issued from customer concerns and feedback whilst ensuring the maintenance of productive relationships
- Experience within a phone-based sales environment and demonstrate the ability to work against team and personal KPIs
- Preferred use of Salesforce CRM and competent in Microsoft Suite
- Confident talking to people of all demographics about a variety of courses
- Strong communication skills both verbal and written, with excellent interpersonal skills ensuring excellent communication with all stakeholders
- Motivated, passionate, self-disciplined and can work autonomously
- Service and sales oriented, and the willingness to embrace change within a dynamic environment of systems, processes and personal responsibilities
- Uncapped commission structure
- Sydney CBD close to public transport links
- Great team environment
- The opportunity to grow and progress within the company
