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Contact Centre Manager

Contact Centre Manager

Job Title: Contact Centre Manager
Contract Type: Temporary
Location: Parramatta & Western Suburbs
Industry:
Reference: 2750468
Job Published: May 31, 2018 09:15

Job Description

NFP Credit Union organisation are looking for a 6-9 month temporary full time position to be filled in Western Sydney. Must have Ultrax and Tier 2 certificate. 

About the role:
  • Assist in meeting strategic goals of the credit union, membership growth, membership retention and increase product usage per member.
  • Responsible for all current and potential member' enquirers via telephone, email, facsmile or mail
  • Foster long-term relationships with members by matching their needs with suitable credit union products or services available 
  • Provide timely and accurate processing of member cashiering transactions
  • Perform administrative duties required with accuracy and in a timely manner
Successful candidates: 
  • Have previous experience using Ultaxs
  • Have required their Tier 2 Certificate
  • Have previous experience in customer service/and or banking roles
  • Be confident in working to monthly sales targets
If you feel you meet the above requirements and have experience with Ultraxs, then please apply NOW. Alternatively, you can contact Annabelle on 02 9093 4925 or annabelle@beaumontpeople.com.au for more information. 

Beaumont People specialises in all areas of NFP recruitment including memberships, fundraising and corporate partnerships.