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Call Centre Representative

Call Centre Representative

Job Title: Call Centre Representative
Contract Type: Permanent
Location: Sydney
Industry:
Salary: Permanent $50,000 + Super
Reference: 882244
Contact Name: Sophie Donaldson
Contact Email: sophie@beaumontpeople.com.au
Job Published: February 26, 2018 14:01

Job Description


Beaumont People are seeking stand out
Customer Service Call Centre Representatives who are looking to join a busy team environment. 
 
AUSTRALIAN CITIZENS ENCOURAGED TO APPLY 

Location - Inner West & CBD

Your responsibilities will include;
  • Handling inbound calls and customer service inquiries.
  • Confidently making outbound calls and building relationships 
  • Ability to undertake multiple tasks whilst actively listening to assist resolving customers needs.
  • Proactively demonstrate professional customer service skills in a fast paced environment at all times.
  • A drive and energy to succeed with a customer service focused attitude
  • Record customer information on an internal system.
  • Promote service offerings to customers.
  • Consistently meet individual KPI's.
To be considered for this role you will have;
  • Previous phone based or face to face customer service experience
  • Strong customer service focus and clear communication skills (verbal and written)
  • Good interpersonal skills 
  • Self-directed and motivated/ innovative approach to conflict or issue resolution
  • The ability to work within a team towards a common goal
  • Ability to type 30 words per minute 
Suitable candidates will be available Monday - Friday on rotating rosters. 

If you are a stand out customer service representative looking to further develop your skills, then please contact Sophie by applying today!