Team Leader

Team Leader

Job Title: Team Leader
Contract Type: Permanent
Location: Sydney - Parramatta & Western Suburbs
Salary: $65,000 + super
Reference: 3169297
Contact Name: Emily Hadzipasic
Contact Email: emilyh@beaumontpeople.com.au
Job Published: September 28, 2020 11:17

Job Description

Team Leader
  • Based in Parramatta
  • Full-time, permanent role – flexible working arrangements
  • $65,000 + Super

Working as the Team Leader you will be managing the sales and customer service teams to provide the best service and outcomes to all customers.

Main responsibilities and duties:
  • Managing the team in all aspects of customer service and sales
  • Set and drive KPI expectations and goals
  • Provide ongoing support and feedback to the team to ensure consistent engagement and improvement
  • Work with the Management team to work towards company wide goals
  • Provide guidance, support, coaching and development to staff
  • Manage any call escalations

In this role we are looking for a motivated, passionate and engaging team leader. This person must have the drive and desire to grow and develop a small team.

Skills and experience:
  • Must have experience leading/supervising a team of customer service and sales agents
  • Must have proven experience in customer service or sales (ideally both)
  • Ideally this person will have experience within insurance sales
  • A positive and hardworking attitude is an absolute must
  • Have the desire and ability to work both in the office (Parramatta) and from home
  • Must have traits including honesty, integrity, creativity, teamwork and leadership
  • Ideally you will be seeking your next long-term role
Please submit your CV through the link below and one of our consultants will be in touch shortly.