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Team Leader

Team Leader

Job Title: Team Leader
Contract Type: Permanent
Location: Sydney - Parramatta & Western Suburbs
Industry:
Salary: $65,000 + super
Reference: 3169297
Contact Name: Emily Hadzipasic
Contact Email: emilyh@beaumontpeople.com.au
Job Published: September 28, 2020 11:17

Job Description

Team Leader
  • Based in Parramatta
  • Full-time, permanent role – flexible working arrangements
  • $65,000 + Super
ABOUT THE ROLE

Working as the Team Leader you will be managing the sales and customer service teams to provide the best service and outcomes to all customers.

Main responsibilities and duties:
  • Managing the team in all aspects of customer service and sales
  • Set and drive KPI expectations and goals
  • Provide ongoing support and feedback to the team to ensure consistent engagement and improvement
  • Work with the Management team to work towards company wide goals
  • Provide guidance, support, coaching and development to staff
  • Manage any call escalations
ABOUT YOU

In this role we are looking for a motivated, passionate and engaging team leader. This person must have the drive and desire to grow and develop a small team.

Skills and experience:
  • Must have experience leading/supervising a team of customer service and sales agents
  • Must have proven experience in customer service or sales (ideally both)
  • Ideally this person will have experience within insurance sales
  • A positive and hardworking attitude is an absolute must
  • Have the desire and ability to work both in the office (Parramatta) and from home
  • Must have traits including honesty, integrity, creativity, teamwork and leadership
  • Ideally you will be seeking your next long-term role
HOW TO APPLY
Please submit your CV through the link below and one of our consultants will be in touch shortly.
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