Property Services Manager

Property Services Manager

Job Title: Property Services Manager
Contract Type: Permanent
Location: Wollongong, Illawarra & South Coast
Reference: 3136922
Contact Name: Liska Turner
Contact Email: charity@beaumontpeople.com.au
Job Published: June 13, 2020 05:45

Job Description

  • Newly created role
  • Leading Community Housing Provider
  • Wollongong
The Housing Trust is a Tier 1 Community Housing Provider with a current portfolio of 1,200 homes and over 2,000 tenants on low to moderate incomes. The mission of the Housing Trust is decent home for everyone and company has significant plans for growth. With an overall tenant satisfaction score of 88% the Housing Trust consistently outperforms the 75% NRSCH threshold. Overall staff engagement and confidence in the future of the organisation scored 92% in June 2019 survey.
About the role

This is a newly created role in response to recent growth and the Housing Trust’s commitment to providing caring and responsive customer service, listening to their tenants, being responsive to their needs and working in partnerships with others in the community.

The Property Services Manager (PSM) is responsible for leading the Property Services team by providing expert advice and coaching to deliver high quality property management services including planned, cyclical and responsive maintenance services. 
The role contributes to whole of business strategic planning as well as business planning for their area of responsibility to fulfil the Housing Trust’s Strategic goals. A focus on continuous improvement ensures the development and delivery of best practice policies and processes for property services and asset management, leading to business sustainability, ongoing Tier 1 NRSCH registration and compliance with all contractual and regulatory obligations. 

About you
A lateral thinker, proactive and solutions oriented with the ability to manage a multitude of tasks and projects simultaneously:               
  • Relevant tertiary qualifications in Business Management, Social Housing or a related discipline
  • Experience in leading housing and community operations in a similar environment
  • Proven ability to lead and develop a diverse team
  • Sound understanding of best practice social housing management, policy and legislation and compliance obligations applying to community housing
  • Experience in driving best practice customer service and community engagement programs
  • Demonstrated financial management capability including budget management
  • Advanced problem solving and negotiation skills
  • Exceptional written and verbal communication skills
  • Strong relationship management and networking skills
  • High degree of professionalism, integrity and ethical behaviour
  • Strong commitment to delivery of the organisation’s Vision and Values  
The opportunity for you  
  • Ability to have clear impact on lives and the community
  • An inspiring and positive environment with an active staff engagement strategy
  • Remuneration package includes access to salary packaging benefits including generous tax concessions and extra leave provisions
  • Ongoing professional development
How to apply
We are excited to hear from you. To request a full position description please email Liska Turner at charity@beaumontpeople.com.au.
To submit an application please click APPLY uploading a covering letter outlining how your skills and experience would deliver on the role outcomes and a resume detailing your experience. Applications will be assessed on receipt and shortlisted candidates will be contacted for interview. Applications will be reviewed on receipt.
The closing date is 28 June 2020 however please apply as soon as possible as applications will be reviewed on an immediate basis.
Beaumont Not-for-Profit has been retained to recruit this position so please direct all enquiries to Beaumont People.