The Manager- Specialist Programs is a hands-on operational role responsible for the management of a portfolio of State funded programs ensuring that:
- Processes and procedures are designed and implemented
- Staff and resources are optimally utilised in order to meet program KPI’s using a continuous improvement mindset
- Strong stakeholder relationships are established and maintained
- Contract compliance is achieved
- Leading several programs that are geographically dispersed in Sydney and Hunter regions, monitoring & managing performance against annual targets
- Monitoring and reporting on program performance and working to meet KPIs
- Networking and building constructive relationships with relevant program funders
- Working effectively with all stakeholders internally and externally for the achievement of program objectives.
- Responsibility for the recruitment, selection and management of each worker delivering services in the program - these workers are located across a range of centres in accordance with the program requirements.
- Liaise between the worker, the local Centre Manager and the funding body to deliver and report on delivery in accordance with the contract alongside the Practice Specialist who will oversee practice standards.
To be successful in the role, you will have:
- Experience in program management within the community / family /relationships services sector
- Managed a team of staff in social work, group work programs or similar.
- Effective management and engagement with program staff, funders and partners to ensure quality service delivery, reporting and program implementation.
- Demonstrated experience in leading teams and geographically spread operational sites effectively promoting a client-focused approach to the delivery and management of services
- Experience in strategic planning, operational governance, performance management, financial and reporting across diverse environments at a senior management level
- Experience evaluating customer experience and client outcomes; Measuring the outcomes from data analysis, evidence-based assessments and trends in community.
- The ability to work a fast-paced environment delivering solid leadership and emotional intelligence skills, with demonstrated ability to engage others, inspire and motivate people to influencing a positive and collaborative organisational culture.
- Ability to travel across the State on a regular basis
- Current Australian Driver’s Licence
- Have a valid WWCC and willingness to undertake a national police check as part of the reemployment checks.
This role is advertised without a closing date, all applications will be reviewed on receipt so please send your application ASAP if you are interested in this role.
If this sounds like the role for you please click ‘APPLY’ to send your resume and a brief cover letter outlining your experience and reason for application addressed to Sadie Kelly or email your application to Sadie@beaumontpeople.com.au. Please feel free to call to discuss on 02 9093 4911