Inbound Customer Service

Inbound Customer Service

Job Title: Inbound Customer Service
Contract Type: Permanent
Location: Sydney - Parramatta & Western Suburbs
Salary: 60,000
Start Date: Immediate
Reference: 3587214
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au
Job Published: October 02, 2019 09:31

Job Description

Beaumont People are currently seeking passionate customer service representatives for a unique permanent role in motor insurance, starting immediately!
Our client is a growing Motor Insurance company based in Parramatta. They pride themselves on excellent customer service and being able to provide outdoor and four-wheel drive enthusiasts with all the tools and insurance they need for their next adventure. 

In this role, you will be joining the customer care team in selling their unique insurance and help educate their customers across their various insurance products. We are looking for people who are passionate about cars & camping and intern understand their clients.

Key responsibilities:

  • Outbound calls - warm generated leads to both businesses and to the individual consumer
  • Working with their internal CRM systems
  • Providing excellent customer service for their inbound enquiries
  • Consistently meet individual and company set KPI's 
  • A drive and energy to succeed with a 'can do' attitude
  • Work with customers to educate them across various insurance products
  • Build rapport with customers and stakeholders
Skills & attributes:
  • Experience in inbound/outbound call centre environment or sales background (including hospitality or junior experience)
  • Results-driven and a motivated personality
  • Willing to work within a team and grow with the business
  • Contribute and participate in continuous process improvement
  • Proficiency in Microsoft applications such as word, excel etc.
  • Experience with the use of CRM systems
  • Four-wheel drive and camping enthusiasts will be highly sought
  • Grow with a fast-growing team with plenty of career progression
  • Work in an excellent work environment with other passionate sales consultants who love what they do!
  • You will be recognized for the good work you do with their great incentives and rewards
  • Work with an inclusive team that embraces diversity
  • Collaborative team environment
If you are a stand out sales consultant looking for an opportunity like this, then please apply or contact me here: taylor@beaumontpeople.com.au | (02) 9093 4905