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Inbound Customer Service - Travel

Inbound Customer Service - Travel

Job Title: Inbound Customer Service - Travel
Job Type: Contract
Location: Sydney - CBD, Inner West & Eastern Suburbs
Industry: Contact Centre & Sales
Salary Detail: $28/hr + Super
Reference: 2995375
Contact Name: Sophie Donaldson
Contact Email: sophie@beaumontpeople.com.au

Job Description

Seeking an Inbound Customer Service representative with experience in the travel sector!

Our client are a well known brand and offer a vibrant and inclusive culture, with room for growth and development. This role is paying $28 and hour + super and is based in St Leonards (5 minutes from station)

- THIS ROLE IS ONLY OPEN TO RESIDENTS/CITIZENS & REQUIRES EXPERIENCE WITH AMADEUS ( DATABASE ) -

Your responsibilities will include;
  • Managing Inbound customer service calls
  • Proactively demonstrating professional customer service skills in a fast paced environment at all times
  • A drive and energy to succeed with a 'can do' attitude
  • Promote products and service offerings to customers
  • Consistently meet individual KPI's
To be considered for this role you will have;
  • Experience with Amadeus software - this is a requirement 
  • Strong customer service focus and clear communication skills (verbal and written)
  • Experience in an office environment 
  • Good interpersonal skills and negotiation skills.
  • The ability to work within a team towards a common goal
  • Ability to learn new systems 
What's in it for you;
  • Work/life balance with no weekends
  • Modern offices with on-site cafe facilities
  • Working within a large, major international company - options for future career progression 
If this sounds like you, please apply or email sophie@beaumontpeople.com.au for more information!
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