Job Description
Seeking an Inbound Customer Service representative with experience in the travel sector!
Our client are a well known brand and offer a vibrant and inclusive culture, with room for growth and development. This role is paying $28 and hour + super and is based in St Leonards (5 minutes from station)
Our client are a well known brand and offer a vibrant and inclusive culture, with room for growth and development. This role is paying $28 and hour + super and is based in St Leonards (5 minutes from station)
- THIS ROLE IS ONLY OPEN TO RESIDENTS/CITIZENS & REQUIRES EXPERIENCE WITH AMADEUS ( DATABASE ) -
Your responsibilities will include;
- Managing Inbound customer service calls
- Proactively demonstrating professional customer service skills in a fast paced environment at all times
- A drive and energy to succeed with a 'can do' attitude
- Promote products and service offerings to customers
- Consistently meet individual KPI's
- Experience with Amadeus software - this is a requirement
- Strong customer service focus and clear communication skills (verbal and written)
- Experience in an office environment
- Good interpersonal skills and negotiation skills.
- The ability to work within a team towards a common goal
- Ability to learn new systems
- Work/life balance with no weekends
- Modern offices with on-site cafe facilities
- Working within a large, major international company - options for future career progression
