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IT Customer Support

IT Customer Support

Job Title: IT Customer Support
Job Type: Contract
Location: Sydney - Parramatta & Western Suburbs
Industry: Contact Centre & Sales
Reference: 654674
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au

Job Description

Beaumont People are currently seeking high energy, Customer Service Representative with a background in IT for our client based in Western Sydney - Eastern Creek. 

Be a part of an amazing team and supportive environment!! 


The main responsibilities of this role include;
  • Receive, resolve, provide solutions and or escalate customer reported product faults
  • Promptly attend to a high volume of inbound phone inquiries.
  • Register, record customer information relating to all support activities.
  • Troubleshooting 
  • Networking
  • Working with server systems and printer applications
To be considered for these roles you will have;
  • Experience within a Customer Service or Call Centre environment
  • Hold either IT Diploma or IT Degree 
  • Strong communication (verbal and written) and interpersonal skills
  • Experience in 2nd and 3rd level IT Support 
  • Completed CCNA or MCSA training
  • Cert 4 Networking
  • Experience in printer applications 
What's in it for you;
  • Modern offices with easy onsite parking 
  • Regular team events 
  • Diverse work 
  • Working with a supportive team
If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylor@beaumontpeople.com.au. This position is also suited for anyone on a working holiday visa.

For any queries please contact Taylor Sharp on 02 9279 2777
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