IT Customer Support

IT Customer Support

Job Title: IT Customer Support
Contract Type: Permanent
Location: Sydney - Parramatta & Western Suburbs
Start Date: Immediate
Reference: 2936348
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au
Job Published: May 13, 2019 09:16

Job Description

Beaumont People are currently seeking high energy, Customer Service Representatives with a background in IT for our client based in Eastern Creek. 

Be a part of an amazing team and supportive environment!! 

The main responsibilities of this role include;
  • Receive, resolve, provide solutions and or escalate customer reported product faults
  • Promptly attend to a high volume of inbound phone inquiries.
  • Register, record customer information relating to all support activities.
  • Promote products and service offerings to customers.
  • Troubleshooting 
  • Strong networking 
To be considered for these roles you will have;
  • Hold either IT Diploma or IT Degree 
  • Strong communication (verbal and written) and interpersonal skills
  • Hold CCNA & MCSA 
  • Experience in 3rd level IT Support 
  • Experience with systems such as: Ysoft, laser fish etc.
  • Experience in printer applications 
What's in it for you;
  • Modern offices with easy onsite parking 
  • Ongoing training and development with a major well known company
  • Regular team events 
  • Career progression
  • Diverse work 
If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylor@beaumontpeople.com.au 
For any queries please contact Taylor Sharp on 02 9279 2777