Our client is a innovative, growing not-for-profit organisation committed to creating positive change for vulnerable young people and their families. Join our team and support our commitment to empowering people to take steps to achieve positive change.
- Seeking analytical mind combined with high quality writing and people skills
- Join a leading therapeutic, trauma & attachment informed NFP
- Permanent Full-time Position, based in western Sydney with salary range $90,000 - $110,000 + package
The Quality Assurance Manager will work alongside the team to strengthen program compliance through audits and provide solutions-based recommendations for improvements that are practical, client-focused, and aligned to the strategic objectives of the organisation. Focusing on ensuring services are delivered at the highest possible quality.
As the organisation continues to expand, this role is integral to prepare for future growth into new business areas, as well as influencing operational effectiveness and efficiency through a cycle of continuous improvement.
The core responsibilities of this role will require you to:
- Develop a quality framework to be implemented across the organisation programs
- Collaborate with both internal and external stakeholders, agencies, networks, professional associations and potential new business; and
- Maintain a register of program/service contracts and accreditation
- Tertiary qualifications within a similar discipline
- Demonstrated experience in compliance, audit and accreditation processes
- Demonstrated experience of developing and implementing quality Framework.
- The ability to work autonomously and within teams holding subject matter expertise
- Ability to interpret and operationalise service delivery standards of funding bodies and regulatory authorities
- Attention to detail, including proofreading, fact-checking and reviewing own work and that of others.
- Excellent communication and writing skills; and
- High standard of professional ethical behaviour and sound understanding of boundary maintenance.
- An understanding of legislative requirements relating to delivery of programs and services for children and young people at risk
You will be joining an organisation that is committed to building a diverse and inclusive culture across organisation and candidate who meet the requirements of the position from diverse community groups and ages including Aboriginal and Torres Strait Islander, people with disabilities and other diversity groups are encouraged to apply.
If this sounds like the role for you please click APPLY to send your resume and a cover letter outlining your experience and reason for application addressed to Kelli-Ann Sives or email your application to email@example.com or feel free to call to discuss on 0401 358 383
There is no closing date for this role. All applications will be reviewed on receipt so please send your application ASAP if you are interested in this role.