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Customer service/Resolution Project Officer - Charity

Customer service/Resolution Project Officer - Charity

Job Title: Customer service/Resolution Project Officer - Charity
Job Type: Temporary
Location: Sydney - CBD, Inner West & Eastern Suburbs
Industry: Charities
Reference: 2920639
Contact Name: Kat Holeyman
Contact Email: katherine@beaumontpeople.com.au

Job Description

A much loved and respected Charity in the Inner West is looking for a temporary Customer Service Advisor for a 2-4 month contract. You will be dealing with inbound calls which include general enquiries, complaints and sign posting to other charities and service providers. Some calls may be from distressed or concerned callers, so a calm and empathetic nature is required.

To apply for the role you need:
  • Solid customer service experience
  • Experience dealing with complaints and providing solutions
  • Experience in the mental health sector or emergency services (Desirable)
  • To be available immediately
In return you will receive a competitive salary and the chance to work for a household name. Please apply right away!