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Customer Support Specialist

Customer Support Specialist

Job Title: Customer Support Specialist
Job Type: Contract
Location: Sydney - CBD, Inner West & Eastern Suburbs
Industry: Contact Centre & Sales
Salary Detail: 60,000 - 65,000
Reference: 478926846
Contact Name: Sophie Donaldson
Contact Email: sophie@beaumontpeople.com.au

Job Description

Beaumont People are currently seeking a Customer Support Specialist to join a reputable business, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. 

Initial 12 month contract and paying up to $55,000 - $65,000 + super. Full working rights required.

Your responsibilities will include;
  • Pipeline follow up on applications 
  • Provide scenarios to the Direct team 
  • Processing and providing updates on valuations 
  • Process and write loan applications and submissions 
  • Ensure all existing customer contact details are current 
  • Create new customer profiles in CRM 
  • Have a strong understanding of policy and procedure 
  • Understanding and communicating legislative requirements 
To be considered for this role you will have;
  • Minimum of 2 years' experience in Customer Service 
  • Emotional intelligence and maturity 
  • Ideally experience within a financial institution 
  • Strong customer service focus and clear communication skills (verbal and written)
  • Good interpersonal skills and negotiation skills.
  • The ability to work within a team towards a common goal
  • Ability to learn new systems 
What's in it for you;
  • Work/life balance 
  • Varied and interesting role 
  • Easy location close to North Sydney train station 
  • Ongoing support  
  • Modern offices with on-site cafe facilities
  • Working within a large, major international company
If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today!