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Customer Support Administrator - Lismore

Customer Support Administrator - Lismore

Job Title: Customer Support Administrator - Lismore
Job Type: Permanent
Location: Lismore & Far North Coast
Industry: Business Services
Reference: Beau111
Contact Name: Stephanie Humble
Contact Email: stephanie@beaumontpeople.com.au

Job Description

We are so pleased and excited to partner with our client - a locally owned business within the Northern Rivers community - where they specialise in commercial, rural and off-grid solar systems and can supply and install Australia wide.

You will be customer focused and passionate about helping customers to feel satisfied by offering great customer service via phone or email.

The wider team are fun, high energy and embrace being part of an evolving business. If you are looking for your customer focused role in a friendly environment then this could be for you!

The role will include:
  • Answering inbound phone calls from our customers across Australia
  • Responding to customer support emails
  • Meeting and greeting customers as they enter the office
  • Ensuring customers experience the highest level of customer service
  • Administration Support
  • Being a part of a fun creative team
  • Career Opportunities 
Your essential skills and attributes:
  • Proven experience taking inbound calls while providing exceptional customer service 
  • An excellent and outgoing phone manner 
  • Positive personality that is always happy to help
  • Intermediate computer skills using Microsoft Office
  • The desire to learn and be a part of a team
  • A can do attitude with immaculate presentation and great interpersonal skills
  • High level of organisational skills and attention to detail
If you would love to be a part of an evolving growing business where you will truly feel valued and feel you are doing something to help the environment and community then please apply now by sending your up-to-date resume to stephanie@beaumontpeople.com.au
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