Job Description
You will be customer focused and passionate about helping customers to feel satisfied by offering great customer service via phone or email.
The wider team are fun, high energy and embrace being part of an evolving business. If you are looking for your customer focused role in a friendly environment then this could be for you!
The role will include:
- Answering inbound phone calls from our customers across Australia
- Responding to customer support emails
- Meeting and greeting customers as they enter the office
- Ensuring customers experience the highest level of customer service
- Administration Support
- Being a part of a fun creative team
- Career Opportunities
- Proven experience taking inbound calls while providing exceptional customer service
- An excellent and outgoing phone manner
- Positive personality that is always happy to help
- Intermediate computer skills using Microsoft Office
- The desire to learn and be a part of a team
- A can do attitude with immaculate presentation and great interpersonal skills
- High level of organisational skills and attention to detail
