Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Temporary
Location: Sydney
Salary: $29.10 per hour
Start Date: Immediate
Reference: 354351253
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au
Job Published: February 07, 2020 09:46

Job Description

Beaumont People, on behalf of their client, are seeking multiple customer service representatives with financial services experience - Gosford location!

  • $29.10 ph
  • Gosford location
  • Temporary position
The role:
You will be expected to provide customer service to clients and customers on a range of matters within finance and legislation. Part of your role with require:
  • Assisting with queries, complaints and documentation processing
  • Providing excellent customer service to external and internal customers
  • Facilitate appropriate outcomes by applying relevant knowledge from legislation, regulations and procedures
  • Educate clients and customers on rights and responsibilities
  • Develop knowledge and skills surrounding legislation and finance
  • General data entry and administration

Key skills & attributes:
  • Proven Level 2 experience within Contact Centre/ Customer Service
  • Efficiency in CRM and Microsoft applications 
  • Proven ability to deal with a range of matters within a high volume and customer-sensitive environment
  • Ability to multitask and keep calm under pressure
  • Ability to keep up to date with the range, pace and complexity of information and knowledge required to deliver quality service
Working holiday visas are also welcomed.