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Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Job Type: Permanent
Location: Sydney - Parramatta & Western Suburbs
Industry: Contact Centre & Sales
Reference: 452424
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au

Job Description


Beaumont People are currently seeking high energy, Customer Service Representatives with a background in IT for our client based in Eastern Creek. 

Be a part of an amazing team and supportive environment!! 


The main responsibilities of this role include;
  • Receive, resolve, provide solutions and or escalate customer reported product faults
  • Promptly attend to a high volume of inbound phone inquiries.
  • Register, record customer information relating to all support activities.
  • Promote products and service offerings to customers.
  • Data analysis and data science
To be considered for these roles you will have;
  • Customer service or contact centre experience 
  • Strong communication (verbal and written) and interpersonal skills
  • Experience with JAVA Script 
  • Experience of VBA programming 
  • Ability to adapt from technical to basic conversations surrounding printer applications 
What's in it for you;
  • Modern offices with easy onsite parking 
  • Training and development with a major well known company
  • Regular team events 
  • Diverse work 
If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylor@beaumontpeople.com.au 
 
For any queries please contact Taylor Sharp on 02 9279 2777