Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Temporary
Location: Sydney - CBD, Inner West & Eastern Suburbs
Salary: $30 per hour
Start Date: Immediate
Reference: 35434
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au
Job Published: February 12, 2020 11:01

Job Description

Beaumont People, on behalf of their client, are seeking multiple experienced customer service representatives Haymarket - Sydney!

The role:
You will be expected to provide customer service to customers with queries on their Regional Seniors Travel Card (RSTC). Part of your role will require:
  • Confirm eligibility and proof of identity
  • Providing excellent customer service to external and internal customers
  • Regular data entry (good computer skills required)
  • Develop knowledge and skills surrounding eligibility 

Key skills & attributes:
  • Proven Level 2 experience within Contact Centre/ Customer Service
  • Efficiency in CRM and Microsoft applications 
  • Proven ability to deal with a range of matters within a high volume and customer-sensitive environment
  • Ability to multitask and keep calm under pressure
  • Ability to keep up to date with the range, pace and complexity of information and knowledge required to deliver quality service
Working holiday visas are also welcomed.