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Customer Service Rep

Customer Service Rep

Job Title: Customer Service Rep
Contract Type: Temporary
Location: Sydney - Ryde & Macquarie Park
Industry:
Salary: $26.93/hour + super
Start Date: 9th of June
Reference: 3133232
Contact Name: Emily Hadzipasic
Contact Email: emilyh@beaumontpeople.com.au
Job Published: May 25, 2020 18:16

Job Description

CUSTOMER SERVICE REPS
  • Based in North Ryde or Parramatta (Onsite)
  • Starting on the 9th of June, approximately 2-months in duration
  • Paying $26.93/hour + Super
  • MUST be an Australian Citizen
ABOUT THE ROLE

This role is working as an inbound Customer Service Rep on a reputable Government Campaign. 
  • Providing the highest level of customer service to all callers
  • Ensure all calls are answered in a timely and professional manner
  • Provide information through clear and concise messaging
  • Implement data onto the system 
  • Engage with the wider team to develop and strengthen customer service skill set
ABOUT YOU
  • Must be available to start on Tuesday the 26th of May, for a 2-month period as a minimum
  • Must be an Australian Citizen
  • Must have experience in Customer Service
  • Must be willing to complete a Police Check, Emotional Intelligence and Cognitive testing
  • Must be a great communicator, that is keen to service customers to their best ability
  • Must have access to either North Ryde or Parramatta
  • Must be available Monday - Friday on a rotating roster between 7:00am and 10:00pm, and weekends if available between 10:00am and 4:00pm
THE PROCESS
  • Candidates will be interviews on Wednesday, Thursday or Friday this week via a virtual group interview on Zoom
  • Several pieces of ID documentation will be required, and candidates must be able and willing to provide these
  • Once shortlisted, all candidates will be sent Police Checks and Testing that will need to be completed immediately
  • Candidates will need to also provide information for 2 referees
  • Candidates will be required for training, that will include some weekend shifts for training (in the first 2 weeks) with NO time off
HOW TO APPLY
Please submit your CV through the advertisement, a Consultant will be in touch shortly after with further information. Please note that we will only be considering applicants through the advertisement! Thank you.

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