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Customer Service Officer, Kempsey

Customer Service Officer, Kempsey

Job Title: Customer Service Officer, Kempsey
Job Type: Temporary
Location: NSW Other
Industry: Business Services
Reference: 3206399
Contact Name: Lauren Rodwell
Contact Email: laurenr@beaumontpeople.com.au

Job Description

Beaumont People are proud to be partnering with government organisation who works with children, adults, families and communities to improve lives and help people realise their potential.

The Role
This role will see you providing front line services to the community from a local office, including a range of client and administrative services that contribute to the effective delivery of quality services.  Participating as a member of the Community Services administrative team to undertake a range of functions which includes:
  • Administrative management of the site and office equipment
  • Reception, switchboard and referral services for clients
  • Administrative support to Casework Teams
  • Support to the Manager Client Services, Casework Specialists, Psychologists, Legal Officers and Court Liaison Officers
  • Generating reports from systems, collating information and drafting routine correspondence
  • Other adhoc administrative tasks as required.
  
About You
To be successful for this role you will possess the following:
  • Well developed interpersonal skills, including demonstrated capacity to provide a high level of client contact service and the ability to work within a team
  • Previous experience within community services
  • Advanced computer skills combined with a good working knowledge of Microsoft Office applications
  • Capacity to work well within an environment of fluctuating workloads and changing priorities
  • Knowledge of office equipment (photocopy and fax machines, overhead projectors, computers and printers) and a capacity to be able to set up and ensure operational efficiency of equipment for staff
This is a temporary position offering full time hours.
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