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Customer Service Officer (Indigenous), Muswellbrook

Customer Service Officer (Indigenous), Muswellbrook

Job Title: Customer Service Officer (Indigenous), Muswellbrook
Job Type: Temporary
Location: NSW Other
Industry: Business Services
Reference: 3214733
Contact Name: Lauren Rodwell
Contact Email: laurenr@beaumontpeople.com.au

Job Description

Beaumont People are proud to be partnering with a government organisation who works with children, adults, families and communities to improve lives and help people realise their potential.
  • Muswellbrook NSW
  • Temporary - Full time hours
  • Aboriginal Identified Position
The Role
This role will see you providing front line services to the community from a local office, including a range of client and administrative services that contribute to the effective delivery of quality services.  Participating as a member of the Community Services administrative team to undertake a range of functions which includes:
  • Administrative management of the site and office equipment
  • Reception, switchboard and referral services for clients
  • Administrative support to Casework Teams
  • Support to the Manager Client Services, Casework Specialists, Psychologists, Legal Officers and Court Liaison Officers
  • Generating reports from systems, collating information and drafting routine correspondence
  • Other adhoc administrative tasks as required.
About You
To be successful for this role you will possess the following:
  • Well developed interpersonal skills, including demonstrated capacity to provide a high level of client contact service and the ability to work within a team
  • Previous experience within community services
  • Advanced computer skills combined with a good working knowledge of Microsoft Office applications
  • Capacity to work well within an environment of fluctuating workloads and changing priorities
  • Knowledge of office equipment (photocopy and fax machines, overhead projectors, computers and printers) and a capacity to be able to set up and ensure operational efficiency of equipment for staff
This is a temporary position offering full time hours.