The Counselling Manager is expected to support the clinical governance processes of the organisation, to develop, maintain, and manage the quality of the therapeutic practice and services . Therapeutic services refer to any counselling, relationship education, and specialised family violence programs. It also refers to any group work, casework or project that operates as a therapeutic service or any therapeutic work.
- Provide clinical support and leadership to staff involved in delivery of therapeutic services, including counsellors and family advisors;
- Provide supervision to a number of team members and ensure all members of the team have access to regular, quality, reflective supervision experiences;
- Contribute to the planning and execution of service streaming that allows the organisation to provide a quality timely therapeutic service;
- Contribute to the implementation of universal risk screening of all clients and a framework for appropriate safety planning and referrals to other supports required by the client;
- Reflect and plan continual improvements to services based on feedback and emerging research and practice; contribute to the development of innovative service delivery models;
- In liaison with the Director of Operations, ensure that therapeutic programs are delivered within ethical practice principles and standards outlined by the clinical governance framework and budgetary limitations;
- With support of the Director Clinical Governance and the Director of Operations, set standards for quality service delivery and practice requirements, ensure client data is captured by practitioners on a timely basis and evaluation of each program takes place as per pre-agreed timelines, with learnings feeding into a continuous improvement cycle;
- With the support of HR and the Director Clinical Governance, ensure that recruitment, induction, supervision, professional development and performance appraisals of staff are carried out in a manner that has the client/family at the centre and is meaningful for the development of staff according to organisational policies;
To be suitable for this role you will have:-
- An appropriate tertiary qualification in, social science, social work, psychology, counselling, clinical work or a related area.
- Relevant experience in supervising a counselling team and providing leadership in delivering a range of services for individuals, children and young people, couples and families.
- Current registration with at least one of the following professional associations: Australian Psychological Society (APS), the Australian Association for Social Workers (AASW), Psychotherapy and Counselling Federation of Australia (PACFA) and Australian Counselling Association (ACA).
- Demonstrate an understanding of the drivers, contributing factors, assessment and risk management relevant to family and domestic violence.
- Ability to demonstrate a broad theoretical approach and demonstrated experience and skills in counselling/ clinical practice including the use of a systemic framework.
- Demonstrated ability to cooperate and work collaboratively with multi disciplinary teams to facilitate a smooth transition for clients who may need other services or supports.
- Demonstrated interpersonal, oral and written communication skills and computer literacy. 8. Knowledge of particular issues facing minority and diverse communities and ability to respond respectfully.
This role is advertised without a closing date, all applications will be reviewed on receipt so please send your application ASAP if you are interested in this role.
If this sounds like the role for you please click ‘APPLY’ to send your resume and a brief cover letter outlining your experience and reason for application addressed to Sadie Kelly or email your application to Sadie@beaumontpeople.com.au. Please feel free to call to discuss on 02 9093 4911