Operations Manager

Operations Manager

Job Title: Operations Manager
Contract Type: Permanent
Location: Sydney - North Shore & Northern Beaches
Salary: $100,000 + Super
Start Date: Immediate
Reference: 3115146
Contact Name: Taylor Sharp
Contact Email: taylor@beaumontpeople.com.au
Job Published: October 26, 2020 14:16

Job Description

On behalf of our client, Beaumont People are seeking an experienced and confident Operations Manager, to lead a high performing team for a reputable company in Fundraising - North Sydney!

Our client is a leader within the fundraising industry, providing outstanding telephone fundraising for some of the most purposeful campaigns on behalf of charities across Australia and New Zealand. You will be leading a successful fundraising team, who have raised millions of dollars for incredible causes.

Your responsibilities will include:
  • Lead 3 x Team Leaders (Contact Centre), Sales and Operations team
  • Coach, develop, mentor and manage the team maintaining their reputation for outstanding service and high quality fundraising
  • Manage multiple campaigns at one time
  • Collaborate with the senior management team to execute contact centre strategies and strategies for the business
  • Head of implementing and organising company processes and procedures 
  • Implement training and development programs
  • Conduct regular performance reviews and quarterly appraisals
  • Be part of the recruitment process, onboarding skilled fundraisers
  • Rostering and scheduling
You will have:
  • Proven Contact Centre and Operations Leadership experience
  • Ability to multitask several projects at one time
  • Experience using: Contact Space, Trello, Xero
  • Proficient in Microsoft applications
  • Be a skilled communicator - both verbal and written
  • Be ethical, meaningful and honest
What they will provide:
  • Opportunity to work on behalf of some incredible causes
  • Work within a collaborative and fun working environment
  • Ability to work with an organisation that trusts and empowers their employees
  • Salaries kept within market
  • Flexible work hours
  • Relaxed dress code
If you have a passion to work with an organisation that helps make a difference in the world and fit the above criteria, APPLY NOW or you can contact me here:

(02) 9093 4905 

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